Why
Onsite Computer Service?
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Onsite Computer Service have their own
in-house highly trained engineers and consultants who
specialize in the planning, designing, implementation
support of network systems to ensure reliability and
appropriateness for your specific business requirements.
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We employ experienced and industry
qualified personnel, officially accredited by the major
network vendors.
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Onsite Computer Service has its own team
of Microsoft Certified Systems Engineers (MCSEs) always
ready for action to ensure high levels of customer
service and technical knowledge and expertise.
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We can advise on all aspects of network
and cabling solutions, and recommend the most suitable
structure of network for your company. Our team of
experts can visit your premises to discuss possible
plans and determine your specific needs.
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Onsite Computer Service will plan a
suitable, cost-effective network infrastructure design
tailored to your specific needs if required. The design
process consists of network modeling and simulation, and
the choice of suitable cabling and hardware.
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We can offer a comprehensive range of
network design, implementation, IT support and network
management services with all the work carried out by
using our in-house expertise.
How can your company benefit from our
services? We aim to remove the headache of computer
maintenance and network management from your work place.
This will allow all your workers to concentrate on their
core business without worrying about the computer
network. In fact we will act as your IT department. This
means you don’t have to employ highly-paid IT
professionals costing you at least 30,000 per year per
engineer. With an agreed monthly maintenance fee, which
is just a fraction of what you will pay to your
full-time IT technician or support team, we guarantee
that you will benefit from a high quality service from a
highly professional team of engineers who will be at
your disposal whenever and wherever you need them. |
Who are our clients? We
have a wide ranging client base in different sectors
which include foreign embassies, Government-funded
vocational training centers, Travel Agencies, large car
hire companies, financial institutions, publishing,
theatre companies, distributors and retailers as well as
a growing list of corporate clients with networks
serving over 100 users. We also provide computer
maintenance to home-based consultants and home workers.
How can your company use our IT services? After you contact us, we will send an
engineer to your place to discuss your needs. We will
focus on your specific needs and will work out how best
your future computer network is going to serve your
business. The engineer will also carry out a survey on
what you already have and what needs to be ordered.
Then we will draw up a proposal and a give you a quote
on the cost. You can either contract our services -
which is the most cost effective - or use our services
as you need them. We will give you advice on what type
of service will serve you best.
Maintenance and Support:
Onsite Computer Service offers a range of
maintenance and technical support services including:
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Provision of on-site engineer service
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Ad-hoc Service for non-contract
customers
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Telephone Support / Help Desk
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System / Network Support and
Maintenance
· Preventative Maintenance / Housekeeping Any
of our standard Maintenance and Support packages can be
tailored to suit individual customers' needs. Our aim is
always to minimise system down time by resolving a
problem at the first visit, if necessary by leaving loan
equipment. Corporate clients may take advantage of a
Help Desk support system, run by Onsite Computer Service
to manage large installations of PCs and networks,
thereby reducing the load on the organization’s IT
Department. Smaller organisations can avoid employing
dedicated IT staff by utilising Onsite Computer Service
engineers to perform tasks such as network management,
preventative maintenance and housekeeping tasks on a
regular basis. |